If you appear to not be able to connect to any channels and are in The UK, try to disable the ISP shields to see if that works, if not you will need a VPN


Sky Broadband
You will need to login to Sky account and disable SKY BROADBAND SHIELD, click this link to take you to the sky website.

https://skyid.sky.com/signin/mysky?successUrl=https%3A%2F%2Fbroadbandshield.sky.com%2F

……….

BT Broadband Shield
You will need to disable SMART SET UP and PARENTAL CONTROLS for BT Broadband

Click here for SMART SETUP
http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-home-hub-4-or-hub-5

Click here for PARENTAL CONTROLS
http://home.bt.com/tech-gadgets/internet/stay-safe-with-bt-parental-controls-11363887238413

…….

EE Home Broadband

You will need to disable CONTENT LOCK/ORANGE SAFEGUARD for EE broadband

Click here for EE content lock
http://ee.co.uk/help/help-new/safety-and-security/content-lock/switching-content-lock-on-or-off

Click here for EE wireless secutiry settings
http://ee.co.uk/help/phones-and-device/home-broadband/bright-box-wireless-router

………
Talk Talk Broadband

You will need to disable TALK TALK HOME SAFE you do this by loggins into your talk talk account, select extras & offers then click on manage home safe

Click here for talk talk home safe
https://myaccount.talktalk.co.uk/login/login/login?AuthState=_87638b9271b13a115c3cdec65ca2d5db562130f459:https://sso.talktalk.co.uk/saml2/idp/SSOService.php?spentityid=https%3A%2F%2Fmyaccount.talktalk.co.uk%2Flogin%2Flogin%2Flogin&RelayState=https%3A%2F%2Fmyaccount.talktalk.co.uk%2Fssosp%2Fauthenticate%2Fauthenticate%3FAPPID%3DPHP-SP1%26ReturnUrl%3Dhttps%253A%252F%252Fmyaccount.talktalk.co.uk%252Flogin%252Flogin%252Flogin%26logoutMode%3D&ERRCODE=
BT.com
What is Smart Setup on the BT Hub? How can I turn it on and off? |…

BT.com
BT Parental Controls: How to keep your children safe online

EE
How do I turn on parental controls/content lock?

EE
Bright Box 1 wireless router device guide

Virgin Media

You will need to disable WEB SAFE you can do this by logging into your virgin media account, select apps, then web safe, then settings

Click here for VIRGIN MEDIA WEB SAGE
https://my.virginmedia.com/home/index

………………………………………………

Plusnet Home Broadband

You will need to disable PLUSNET SAFEGUARD once your broadband service is ready, go to the plusnet SafeGuard control panel and click the ON/OFF button at the top of the screen (this can take up to 2 hours to take effect)

Click here for PLUS NET SAFEGUARD
https://www.plus.net/help/broadband/how-to-use-plusnet-safeguard/

………………………………………………

Vodafone Home Broadband

You will need to disable CONTENT CONTROL and also disable SAFE SITES by logging into your vodafone broadband account

Click here for VODAFONE CONTENT CONTROL
https://support.vodafone.co.uk/

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